My final panel of the day was one I had really been looking forward to. It was entitled, “High Class and Low Class Web Design” and the description read, “Elite web designers are baffled by the success of seemingly “undesigned” sites like Google, Craigslist, and eBay. Usablity expertsexplain the success of such sites as a triumph of function over style, others claim that a good business model always beats good design. This panel will investigate a third possibility: Just as Apple, BMW, and The New York Times market high-end products to elite customers,Wal-Mart, Fox News, and World Wrestling Entertainment target their working-class customers very… differently. Is there a design class system?”
The answer, as I hope that you, Dear Reader, are already painfully aware of, is YES – there indeed is high-class, and low-class design (at least, I firmly believe so). But beyond that I didn’t really get too far. The panel seemed completely surprised by each question that was asked of them by the moderator (who seemed to be the only one of them who has really given these topics any great deal of thought. Khoi Vinh seemed especially uptight and even unhappy to be here.
However, it wasn’t at all a total waste of time, because although they weren’t necessarily answered, I think many interesting questions were asked. Questions like …
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